Right of Withdrawal
The Client may exercise their right to render the purchase they have placed through the Webpage voig, without justification or penalization, within fourteen (14) days following the reception of the Products. The right to render the purchase void will be understood as exercised when the withdrawal form has been sent to Juvé & Camps before the end of this period. The Client accepts and recognizes that it will not have the right to withdraw from the Agreement once the fourteen (14) day period has elapsed.
To exercise the right of withdrawal, the Client must fill in the withdrawal form available on the Webpage, or explicitly notify (such as by email or by sending a letter) their decision to render the purchase of the Products void. In both cases, the Client should send said notification to firstname.lastname@example.org indicating as reference “Right of withdrawal”. Juvé & Camps will immediately notify the Client, in a durable format (e.g. by email), of the reception of their request to withdraw.
Juvé & Camps will reimburse the Price of the Products once it has received the Products or the Client has provided Juvé & Camps with proof of having returned the Products. This reimbursement will be carried out with the same payment method used to make the purchase of the Product (unless the Client specifies otherwise). The Client will not incur in any costs as a result of the reimbursement. The Products must be returned to the premises detailed in Clause 1, in their original package, and ensuring that they are in good condition, within a maximum period of fourteen (14) calendar days, as from the date the Client has notified their decision to withdraw from the Agreement. This period will be understood as ended if the Products are returned before the fourteen (14) calendar day period ends.
The Client will bear the return costs of the Products. The approximate calculated cost is a maximum of seven (7) Euros.
The Client will only be responsible for a decrease in the value of the Products if these have been handled in a way other than to verify the nature and characteristics of the delivered Products.
Exercising the right of withdrawal will end the parties’ obligations under this Agreement.